RETURN POLICY

We want you to love your Mahjong Mix purchase! If you’re not completely satisfied, all items (except vintage Mahjong sets) may be returned within 5 days of receiving your order for a refund or store credit.

To be eligible for a return, items must be:

Unworn and in their original packaging

Returned within 5 days of delivery confirmation

Due to the unique and antique nature of the mahjong sets, they are final sale items. I encourage you to review the photos and message me with any questions before completing your purchase.

Please note:

Original shipping costs are non-refundable.

A 10% restocking fee will be applied to all returned items.

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Because many of our pieces are one-of-a-kind and handcrafted from vintage materials, exchanges for identical items may not always be available.

To start a return, please contact us at Hello@mahjongmix.com with your order number.